Report a bug

Write a comment below if you think you’ve found a bug. Thanks for supporting!

16 thoughts on “Report a bug

    1. Hey Suresh Surenthiran,
      and thanks for your comment.
      It seems that your theme style is overwriting every button style. The problem is that the button style und your themes style.css has the “!important” flag. What means that no other style-attribute can overwrite it.

      What you can do is:
      a) ask your theme author to solve this problem OR
      b) solve this on your own. For this open the file /wp-content/themes/Gravity/style.css and edit line 89. You can find a some !important tags. Delete them.

      By the way: it’s not a common practice to state everything with !important tags when it’s not necessary.

      Hope this helps

    1. Hey Matt, and thanks for your comment.
      What you have to do is to:

      1. Activate the plugin
      2. Go to the “Social Buttons” menu that appears.
      3. If this is your first activation, the plugin will ask you the following: “There are new buttons available. Do you want to install them now?” – Click on the “Yes” button.
      4. After that some buttons should appear
      5. The go to “Settings” -> “Fixed Social Share” and set the field “icon quantity” to something higher tan 0.
      6. That’s it. You can find the whole installation guide delivered in the folder you’ve downloaded from CodeCanyon (PDF file) or here: How can I set it up?
  1. Hi, we recently purchased the social sharing plugin for our blog and noticed that when sharing an article via twitter on mobile, the plugin opens twitter in the browser but does not initiate the sharing of the article, just the twitter feed is shown!

    Is there a fix for this as I notice the same happens on here when I attempt to share via mobile?

    1. Hey Brian,

      and thanks for your comment.

      I’ve clicked on the twitter button on one of your blog posts and everything seems to be fine (see screenshot here). Did you found/fix the issue yourself alredy?

      1. Hi Flow,

        No the problem is not fixed on mobile for me. When I click on the twitter icon on iPhone 4/5/6, Twitter opens in the mobile browser but does not initiate the sharing of the article via a tweet.

        1. Hey Brian,
          try to change the link in the “onClick” event of the Twitter-Button from
          http://twitter.com/home?status=
          to
          http://twitter.com/intent/tweet?text=
          So that the whole click-event will look like this:
          javascript:void(window.open('http://twitter.com/intent/tweet?text=$site_title $site_url', 'Twitter', 'width=650,height=400,scrollbars=yes'));

          1. Hi Flow,

            Thanks for that, issue has been solved!

            One other thing, is it possible to append our Twitter handle to the end of the shared tweet?

          2. Hey Brian,

            of course, you can do that by just adding your handle anywhere in the text. In this example I’ve added @wp_buddy to the end of the text. Just make sure that your text is inside the closing '.

            javascript:void(window.open('http://twitter.com/intent/tweet?text=$site_title $site_url @wp_buddy', 'Twitter', 'width=650,height=400,scrollbars=yes'));

  2. Hi, we’ve just noticed that when sharing to Twitter using Safari (mobile + desktop) that the $site_title uses +’s instead of spaces.
    Would you be able to advise a way of correcting this?

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